At BCI Plumbing, Heating & Air, we believe in more than just providing exceptional service—we believe in giving back to the community that has supported us for 40 years. That’s why we created BCI Cares, a program dedicated to recognizing and helping those who make a difference. Through this initiative, we award deserving individuals and families with much-needed plumbing, heating, or air services, ensuring they stay comfortable and safe in their homes. Whether it’s a hardworking teacher, a local veteran, or a family facing unexpected hardships, BCI Cares is our way of showing gratitude and support to those who truly deserve it.
Each year, we have the privilege of introducing our BCI Cares Winners—inspiring members of our community who have been nominated by their friends, family, and neighbors. Their stories remind us of the strength, resilience, and kindness that make our community so special. Seeing the impact that these services have on their lives motivates us to continue giving back. From restoring heat for a family in the dead of winter to fixing critical plumbing issues for someone in need, these moments reinforce why we do what we do.
BCI isn’t just a company—it’s a family. And when you work with us, you become part of that family.
Take our founder, Greg Coward, for example. Greg’s philosophy has always been about building trust, whether it’s with customers, employees, or the community at large. One story he loves to share is about hiring a young man studying for his GED. “If you’ve got the drive to better yourself, we’ve got a place for you,” Greg told him. That young man went on to become one of our most dependable team members, a story that embodies the core values of our business.
Over the years, we’ve cultivated long-term relationships with multiple generations of customers. We often hear, “You helped my parents 20 years ago, and now I’m calling for my own home.” Those words mean everything to us because they reflect the trust we’ve earned.
We also extend that same care to our team. At BCI, we believe in investing in people, offering opportunities for growth, and fostering a supportive work environment. Some of our former employees have even gone on to start their own businesses—a testament to the training and support they received here.
From minor leaks to major commercial HVAC projects, we’ve got you covered. Over the decades, we’ve gained expertise in a wide range of services, including:
Our in-house computer-aided design (CAD) capabilities allow us to deliver customized solutions tailored to your needs, whether it’s for a fast-paced construction project or a specialized system upgrade.
We hold licenses in Texas, Oklahoma, and Arkansas, and our team includes plumbers with master and journeyman certifications, as well as HVAC experts with endorsements in process piping, environmental air conditioning, and commercial refrigeration. When you work with BCI, you’re working with a team that brings both knowledge and professionalism to the table.
When you hire BCI, you’re not just getting service—you’re getting peace of mind. We are fully licensed, insured, and bonded, ensuring that every job is done safely and to the highest standards. Whether it’s a simple repair or a large-scale commercial installation, we have the skills, experience, and financial strength to handle any project.
We’re especially experienced in fast-paced construction projects and pride ourselves on being a reliable partner for contractors and businesses alike.
At BCI, we know that HVAC and plumbing issues rarely happen at convenient times. That’s why we’re available 24/7, 365 days a year, to handle any emergency with urgency and care.
Our approach is built on three core principles:
We’re committed to excellence in everything we do. Your satisfaction is our priority, and we back that up with a 100% satisfaction guarantee.
Our customers aren’t just clients—they’re family. We go the extra mile to make sure you’re comfortable and cared for.
We know your time is valuable, which is why our technicians always show up on schedule and ready to get the job done efficiently.
We also believe in transparency. With upfront pricing, you’ll always know exactly what to expect—no surprises, no hidden fees.
Denton, Texas, isn’t just where we work—it’s where we live. Over the years, we’ve been proud to support our community through sponsorships, volunteer work, and exceptional service. Being a part of this community means everything to us, and we’re always looking for ways to give back.
Whether it’s helping a family get their AC running on a scorching summer day or supporting a local event, we’re committed to making North Texas a better place to live and work.
As we look to the future, we remain committed to growth, innovation, and excellence. We’re constantly exploring new technologies—like the virtual reality simulators we use to train our technicians—and finding better ways to serve our customers.
But no matter how much we grow, we’ll never lose sight of what matters most: relationships, trust, and a job well done.
When you choose BCI Plumbing Heating and Air, you’re choosing a team that values integrity, professionalism, and community. Whether you need a quick repair, a complex system upgrade, or expert advice, we’re here to help.
Give us a call or reach out online to schedule your service today. Welcome to the BCI family—we’re excited to serve you!
